Offerings
Application Maintenance
Aristomind’s application maintenance services help you get the best out of your existing IT applications. The services span offshore-ability analysis, maintainability analysis, maintenance and enhancement and are delivered using the Global Delivery Model. We use structured knowledge management tools and other IP developed by our Maintenance Center of Excellence to enhance the life of your systems, ensure that they evolve with your business, reduce system downtime and help you focus on strategic initiatives by minimizing the time spent on routine activities.
We deliver a full range of capabilities, including:
- Production support: Performance monitoring, document support, patches, user testing.
- Application maintenance: Break/fix, level 2 help desk, problem management.
- Small-scale enhancements: Release management, user requests, application advice.
- Service management: Client support, change management, service reporting.
